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Humans are strongly influenced by what they see or know other people are doing. It could be because they don’t know what the best option is in a situation so they (consciously or unconsciously) let others’ behavior guide them. Or it could be that they chose to mimic a behavior because they think it will make people look more favorably on them or like them more.

To encourage a behavior, give details of similar people doing it.

  • To reduce energy usage, many energy or water companies tell people how their consumption compares to ‘similar’ neighbors or ‘similar’ sized homes.

  • Telling physicians how their prescribing behavior compares to similar physicians can lead to a decrease in overprescribing.

Note: The comparison should be to aspirational or similar people.